

Network security can often interfere with TeamViewer's remote control function.It should also be noted that a session can be re-opened for as long as the password remains the same).Because of this, we ask that you provide the TV details as close to your scheduled session as possible.

Unless you set a permanent password, your password will be randomly generated and change after a period of time.

They will be notified that you are ready, and will be able to log into your desktop at that time. This link will redirect you to a page that will download TeamViewer (if it is not already installed) and start a session with the Catapult agent. You may have been provided with a link that appears similar to this > To finish a session, simply close the TeamViewer Panel, or the program itself.Īn alternative to this is the TeamViewer Session Link. You will know when an agent has logged on, as a TeamViewer Panel will appear in the bottom right corner of the screen. You will share functionality of the desktop at this time, and can communicate through the TeamViewer program - most commonly through the text chat feature.

Once the access details are provided, the Catapult agent will have remote access to the PC for as long as the session is active.
